How much does registering at jogosfortuna.com cost?
Membership is free! jogosfortuna.com offers the option to learn how to play its games by playing for free, and the option of betting real money by transferring funds to your account. If you would like to make a deposit, choose the payment method of your preference. See al payment methods available by clicking on the DEPOSIT link.
What types of rewards are available?
The awards vary with each type of game, and are described on the pay table of each game.
How can I withdraw funds from my jogosfortuna.com account?
A payment method must be chosen by the user when requesting a withdrawal. According to the payment method selected, it may take up to 4 (four) business days for the value to become available. Wire transfers will be made only if the account name corresponds to the user requesting the withdrawal. For payment methods involving e-wallets the account must be registered at jogosfortuna.com in order to receive funds.This registration may be done when requesting a withdrawal.
What happens if I request a withdrawal but did not fill out my personal information correctly during registration?
The information requested for registration is essential, and if you have not filled out the information completely, you must do so when requesting a withdrawal. If the information in your file is incorrect or incomplete, you will receive a notification e-mail requesting that you complete your information. Withdrawals can only be paid out if all the user's information is complete and verified.
What happens if I win but have an unconfirmed deposit value with the site?
Unconfirmed deposit values disqualify withdrawals. Confirm a deposit only if it has already been paid. Noncompliance of this procedure will lead to the blockage of your User account on the website. Under no circumstances may you pay debts with credits earned or won.
How can I change my password?
After logging in, click on My Account, then on Change Password. Follow the instructions to change your password. If you have any further questions please feel free to contact us via email [email protected]